4-Strategy should focus PRIMARILY on the organization's: a. shareholders b. customers c. products d. employees

b. customers

Explanation:

The organizational strategy can be understood as a plan that aims to develop action plans so that a company can achieve its objectives and goals, so it is correct to state that the strategy should focus primarily on the organization's customers.

A company exists to satisfy the desires and needs of potential customers, so that is the substantial reason for its existence and where its focus must be, of course, a strategy must understand the organizational whole, its internal and external environment including shareholders, products and employees, but the focus on the customer must be a priority, so that the company has acceptance, value and market positioning.