Business, 12.03.2021 15:20 clairajogriggsk

Swazzi is a national chain of clothing stores. It produces and sells women's and men's attire. Swazzi's Northeast Region, its largest, has just experienced its worst fiscal year on record. The region is in terrible financial shape. Sales are far below expectations and continue to stagnate. Nearly every store is underperforming. Turnover is high, morale is low and some of the best salespeople are resigning. You have been hired as the new Northeast Division Manager and tasked with turning around the region. You are especially concerned about the motivation of the sales team. You observe that most employees do not like their jobs, show little respect for the company, and exhibit little affinity with corporate objectives. Correcting these conditions is crucial to improving performance quickly. J. K. visits Swazzi's flagship store to talk to Store Manager Sean. Over lunch, J. K. asks Sean to be candid about the reasons for poor sales performance at his store and other stores in the region. Sean says: "I have yet to visit a store in the region where the atmosphere is energized. No one seems to have any direction, and employees put only sporadic effort into their work. The sales teams don't seem to care about selling; they're unprofessional in their appearance and in the way they treat customers. Many members of the sales team don't seem to understand the commission system, and many see it as unfair. Absenteeism and turnover are high, even among the team leaders. I have to admit even I don't have much enthusiasm for my job. I also heard from different stores’ employees about some store managers being too laid back and unhelpful, but I don’t have any other details." The company definitely has problems in the Northeast Division. J. K. remembers the Organizational Behavior class from college years; J. K. is sure OB topics and theories can help solve these problems.
As a team your job is to help J. K. solve the problems using applicable OB concepts and theories. You will need to identify possible root causes of the problem, identify the OB concepts and theories that are relevant to the case, and develop solutions and recommended action plans

Required:
Identify the OB concepts and theories of Communication, Leadership, Power, and Politics, Conflict and Negotiation

Answers: 2

Show answers

Another question on Business

Business, 22.06.2019 03:10

Beswick company your team is allocated a project involving a major client, the beswick company. although the organization has many clients, this client, and project, is the largest source of revenue and affects the work of several other teams in the organization. the project requires continuous involvement with the client, so any problems with the client are immediately felt by others in the organization. jamie, a member of your team, is the only person in the company with whom this client is willing to deal. it can be said that jamie has:

Answers: 2

Answer

Business, 22.06.2019 07:00

What is the state tax rate for a resident of arizona whose annual taxable income is $18,000?

Answers: 1

Answer

Business, 22.06.2019 08:30

The production manager of rordan corporation has submitted the following quarterly production forecast for the upcoming fiscal year: 1st quarter 2nd quarter 3rd quarter 4th quarter units to be produced 10,800 8,500 7,100 11,200 each unit requires 0.25 direct labor-hours, and direct laborers are paid $20.00 per hour. required: 1. prepare the company’s direct labor budget for the upcoming fiscal year. assume that the direct labor workforce is adjusted each quarter to match the number of hours required to produce the forecasted number of units produced. 2. prepare the company’s direct labor budget for the upcoming fiscal year, assuming that the direct labor workforce is not adjusted each quarter. instead, assume that the company’s direct labor workforce consists of permanent employees who are guaranteed to be paid for at least 2,500 hours of work each quarter. if the number of required direct labor-hours is less than this number, the workers are paid for 2,500 hours anyway. any hours worked in excess of 2,500 hours in a quarter are paid at the rate of 1.5 times the normal hourly rate for direct labor.

Answers: 2

Answer

Business, 22.06.2019 14:10

Carey company is borrowing $225,000 for one year at 9.5 percent from second intrastate bank. the bank requires a 15 percent compensating balance. the principal refers to funds the firm can effectively utilize (amount borrowed − compensating balance). a. what is the effective rate of interest? (use a 360-day year. input your answer as a percent rounded to 2 decimal places.) b. what would the effective rate be if carey were required to make 12 equal monthly payments to retire the loan?

Answers: 1

Answer

You know the right answer?

Swazzi is a national chain of clothing stores. It produces and sells women's and men's attire. Swazz...

Questions