4. Business has fallen off greatly at your upscale restaurant because of the economic crisis. List four things you can do to win back the loyalty of your past customers.

- Find out why they didn't come back; Work on feedback; Be Creative; Maintain a good customer relationship

Explanation:

Handling businesses is a great task for any business owner or entrepreneur. When the sales no longer cone in as they do, many owners tend to quit and move on to something else, here are four ways or things owners can do to regain their loyal customers;

- Find out why they didn't come back; this can be done by carrying out a questionnaire, and sending them to the customer's.

- Work on feedback; when they respond to the questionnaire, it's time to work on what they complain about.

- Be Creative; whatever their feedback would be it'll be advisable to employ creativity to what you've been doing and do them better.

- Maintain a good customer relationship; this helps you be in the same phase with your customers.

answer; competency based pay;