Business, 18.03.2021 03:20 isabellemaine

Question: What makes some companies better than others in creating loyal customers? Create a comprehensive training plan:

You are an assistant manager of an independent, upscale men's clothing store. Store sales have been declining. Top management believes that the decline in sales is because the sales associates are not well trained in closing the sale, suggesting related items, or developing an on-going relationship with customers.

You are to prepare a training plan for the sales staff that demonstrates how to close the sale, how to suggest additional merchandise, and what can be done as a follow-up to keep customers loyal. The store's regional manager wants to see your plan before you present it at the next staff meeting.

Include:
Closing the sale
Suggestive Selling
Explain the role of customer service as a component of selling relationships
Key Factors in building a clientele
Plan follow up strategies for use in selling

Answers: 2

Show answers

Another question on Business

Business, 21.06.2019 20:30

The distinction between a normal and an inferior good is

Answers: 3

Answer

Business, 22.06.2019 16:00

Advanced enterprises reports year-end information from 2018 as follows: sales (160,250 units) $968,000 cost of goods sold 641,000 gross margin 327,000 operating expenses 263,000 operating income $64,000 advanced is developing the 2019 budget. in 2019 the company would like to increase selling prices by 14.5%, and as a result expects a decrease in sales volume of 9%. all other operating expenses are expected to remain constant. assume that cost of goods sold is a variable cost and that operating expenses are a fixed cost. should advanced increase the selling price in 2019?

Answers: 3

Answer

Business, 22.06.2019 16:30

Why is investing in a mutual fund less risky than investing in a particular company’s stock?

Answers: 3

Answer

Business, 22.06.2019 20:50

Which of the statements best describes why the aggregate demand curve is downward sloping? an increase in the aggregate price level causes consumer and investment spending to fall, because consumer purchasing power decreases and money demand increases. as the aggregate price level increases, consumer expectations about the future change. as the aggregate price level decreases, the stock of existing physical capital increases. as a good's price increases, holding all else constant, the good's quantity demanded decreases.

Answers: 2

Answer

You know the right answer?

Question: What makes some companies better than others in creating loyal customers? Create a compre...

Questions