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Business, 06.04.2021 08:10 elizabethwaller8104

Question 1.5 identify the appropriate type of business document to use in each of these situation. Explain each of your choices.
a. Provide information for managers about sales figures and what can be done to improve them.
b. Advise all staff of an unscheduled team meeting to be held at 3:30pm this afternoon.
c. Reply to a complaint from a customer.
d. Let a team member know that a customer phoned in and asked to speak to them.
e. Gather information from customers how they feel about the service they receive.
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