According to john kotter's steps for leading organizational change, when management unfreezes the organization by creating a compelling reason for why change is needed, it is:

Kotters says that when management unfreezes de organization by creating a compelling reason for change, this is Establishing a sense of urgency. He based this research on a change management model which is a group of offers procedures and policies managers can use to help manage change during system development, structured approach for individuals, teams, or organizations to shift the business environment

Renting provides greater flexibility but can lead to higher costs in the long term.answer: b) or the second option.