Which rules for handling criticism are being followed in the following scenario? select all that apply.

"jackie, i'd like to talk to you about your essay. it's brilliant! i think you should publish it after you go back and clear up some problems with pronoun reference. pronouns are my challenge, too."

rule 1: listen and think; don't hear and react when receiving criticism.
rule 2: praise in public; correct in private.
rule 3: balance criticism with encouragement.
rule 4: admit your faults.
rule 5: use "i-language."
rule 6: be specific.