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Business, 19.09.2019 04:00 paytonxxburns05

Keisha has been asked to give a presentation about a new method for processing customer returns. the first thing she should do is
a. develop an outline of the points she wants to cover in her presentation.
b. prepare the visual aids she will use in delivering the presentation.
c. determine the purpose of her presentation.
d. write the text of her presentation.

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