Without nonverbal cues, and are more important when you use an office phone

When using an office phone or any phone for calling someone, the two most important things to make sure is the etiquette and the voice. This is because in the absence of visual actions or nonverbal clues when talking through the phone, the other person on the line might likely misinterpret what you are really trying to convey.

 

Answers:

etiquette and voice

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