Which type of electronic meeting held between people at two or more locations combines audio and video transmission?
a. virtual office
b. videoconferencing
c. wireless communication
d. conference calling
student c
incorrect
reference: page 24-25

2. your company is replacing its older computers with newer, faster models. what should they use on the hard drives on the older models to prevent security breaches on company information?
a. crosscut shredder
b. digital shredder
c. particle-fed shredder
d. disintegrator
student c
incorrect
reference: page 76

6. which one of the following is an example of computer output?
a. a photograph that you plan to scan for use in a brochure
b. the spaghetti-like strings of paper from a paper shredder
c. a computer-generated form that you display on your computer's monitor
d. the modem that enables telecommuters to communicate with their office
student b
incorrect
reference: page 40-45

7. since employees in an organization today might not always be within the organization's building, but still need access to the company's network, what is one method for allowing an employee to log in to the network while off-site?
a. wide-area network
b. worldwide employee network
c. local-area network
d. virtual private network
student b
incorrect
reference: page 4

8. which of the following is proper voice mail procedure?
a. always record the message that greets your callers yourself.
b. make sure messages you leave for others are very detailed and include all points you would make if speaking personally to them.
c. make sure the messages you leave for others include an overview of the purpose of your call, even if it means leaving a bad-news message.
d. check your voice mail messages during working hours only.
student c
incorrect
reference: page 27

11. when an organization says it has a virtual office, what does it mean?
a. it's not restricted to one physical location.
b. it only has a web presence.
c. it doesn't employ permanent employees.
d. communication is handled strictly by cell phones.
student d
incorrect
reference: page 4

12. your computer is networked to a color laser printer, a fax machine, and a scanner, which are located in an office down the hall from your workstation. more than likely, the network system linking you with those peripherals is a
a. satellite system.
b. local area network.
c. wide area network.
d. wireless system.
student d
incorrect
reference: page 9

16. delivery technology has embraced the advancements in electronic communications; many products today use bar codes that can be scanned. the most commonly known bar code is
a. gis.
b. gps.
c. ups.
d. upc.
student c
incorrect