Write a paragraph about Bad customer service

At every store or restaurant you expect to get good customer service, but at many places you get bad customer service. you would expect that if people are choosing to work witj people for their job, they would enjoy what they do. but sometimes that is just not the case.

Bad customer service can be defined as when a business fails to meet the customer expectations in terms of service quality, response time, or overall customer experience. ... According to NewVoiceMedia, an estimated $62 billion is lost by U.S. businesses each year following negative customer experiences.Poor customer service can cause employees of a business to feel insecure and unhappy at work. Nobody likes being subject to anger from unpleased customers and without sufficient strategies in place to deal with these complaints, employees are far more likely to feel dissatisfied with their job

The third one is true. 0.3 > 0.20