Business, 05.05.2021 19:40 noreenhussain
Georgia was responsible for dealing with customer complaints. She had a
customer who was very angrily accusing the store's sales associate of
disrespecting him while attending to him. What should Georgia do?
O A. Offer a store gift card to the customer in order to make amends
for the wrong.
B. Apologize and ask for details about the situation.
O C. Give the employee a stern lecture and make him apologize to the
customer.
D. Fire the employee.
Answers: 3
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Georgia was responsible for dealing with customer complaints. She had a
customer who was very angr...
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