How should a consumer seek remedy once they have experienced unfair financial practices A trust in the other party to accurately adjust any errors made on their behalf
B Contact the other party one time only as opposed to multiple communications
C Contact local media organization to reveal any wrongs committed by the other party
D Take steps to properly file a dispute and engage an advocate to handle their case

How are consumers responsible for their own security
A They should create simple passwords using birthday and names instead of something more complicated
B They should always use open public networks because they are more secure than private networks
C They must join an identity protection service to protect themselves from identity theft
D They should use and regularly update an antivirus program to protect their personal information

Which statement correctly describes an internet security issues
A Phishing is an illicit software program which unwittingly sends private account information from a user's computer
B Spyware are individuals who attempt to get access to another person's computer to harm it somehow
C A virus is a harmful program that gets loaded onto a user's computer after visiting an infected website
D Hackers are attempts to deceive people into revealing personal information with fraudulent emails and social media requests