Negative word-of-mouth is said to occur when: a. consumers associate negative feelings with a product. b. consumers lodge complaints in company websites after having negative product experiences. c. consumers pass on negative information about a company from one to another. d. consumers feel that they are spending more on the maintenance of a product than the actual price of the product. e. consumers feel that they are paying more for a product than the perceived benefits offered by it.

Suppose that: 1. malaysia requires 1 hour of labor to produce 1 pound of rice and 2 hours of labor to produce 1 pencil; 2. indonesia requires 2 hours of labor to produce 1 pound of rice and 4 hours of labor to produce 1 pencil; 3. each country has 10,000 hours of labor to allocate between the production of rice and pencils; and 4. in autarky, malaysia consumes 5,000 pounds of rice and 2,500 pencils. which country has an absolute advantage in rice production? in pencil production? which country has a comparative advantage in rice production? in pencil production? will trade between the two countries be mutually beneficial?