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Business, 26.05.2021 19:40 netflixacc0107

Which training technique directs employees to enact in a given workplace situation? Sophla is a training manager in a big retail store. She knows that the employees require intensive training on customer service and managing
Irate customers on the shop floor.
Sophia can use the
training technique, where employees enact different characters in a given situation and develop their
skills.

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