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Business, 27.05.2021 22:00 lin550

Hiram's company fills over-the-phone catalog requests taken by its customer service center located in India. During a recent customer survey of U. S.-based consumers, the company became aware that many of its consumers had negative experiences when calling the customer service center with questions, concerns, or to place an order. The complaints have resulted because consumers have difficulty understanding customer service representatives because of language barriers. What is the best course of action for Hiram's company

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