You would need to watch a documentary film and think hard about quality management at chef master Jiro Ono's sushi restaurant, e. g. the Sukiyabashi Jiro in Tokyo, Japan. The film has the following information: titled Jiro Dreams of Sushi; first released in 2011; produced by Kevin Iwashina and Tom Pellegrini; directed by David Gelb; distributed by Magnolia Pictures; with running time of 81 minutes. The film is available in Netflix. com with free trial subscription. After one month, make sure to end the subscription. Besides, transcripts of the film are available online for free (copy and paste into your internet browser): In your report of this part, you need to present the following:(a) Specific things that master Jiro and his associates do to have great sushi (what you see).
(b) A cause‐and‐effect diagram (fishbone) to explain the great quality (structured thoughts).
(c) Discussion on why the restaurant does not need a documented quality system.
(d) Discussion on why this non‐documentation system may not work in other organizations.