Before communicating, the sender must encode the idea that he or she wants to communicate, or put it into some form or code that he or she hopes the other person can understand. a. True
b. False

a. True

Explanation:

The communication process can be regarded as process of passing information from sender to receiver,

It consist of four key components which are;

✓ encoding

✓medium of transmission

✓decoding

✓ feedback.

Decoding can be regarded as reverse process of listening to words as well as thinking about those words, follow by transformation of those words into mental images

Encoding can be regarded as

process involving taking an idea or mental image, then associate that idea or image with words, follow by speaking those words so that message

can be conveyed. communication can not be complete until the receiver confirms the sent message by the sender , by receiving and understood it.It should be noted that Before communicating, the sender must encode the idea that he or she wants to communicate, or put it into some form or code that he or she hopes the other person can understand.