Define Total Quality Management. Explain how important of TQM in a coffee store chain and provide examples.

Total quality management (TQM) is an ongoing process for manufacturing errors to be detected and minimized or eliminated, the management of the supply chain is simplified, customer experience improved and training for employees is up to date.

Explanation:

The overall quality management aims to ensure the overall quality of the final product or service is accountable to all the parties involved in the production process.

Comprehensive quality management is a continuous detection and eradication process. Total quality management (TQM).

It is used for streamlining supply chain management, improving customer service, and providing training for employees.

The goal is to improve the quality of the products and services of an organization by continuously improving internal practices.

Total quality management is intended to make all involved parties responsible for the overall quality of the final product or service in the manufacturing process.

TQM approach requires small companies to understand (and are) their existing customers, to recognize and keep these expectations at the forefront of their strategy and processes. TQM approach This principle should also apply to internal customers who treat employees like customers and meet their demands.

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