You want to communicate the 15 percent sales growth goals to each of the store managers. At the same time, you want to share some of your ideas for how store managers can make this happen. Which of the following is most true of a phone call to each sales manager in this situation? a. It is high in richness and medium in planning.
b. It is low in richness and low in planning.
c. It is medium in richness and medium in planning.
d. It is medium in richness and high in planning.