When Lee talks about an approach to management that helps to attain customer satisfaction through tools that deliver high-quality goods, he is referring to

Total quality management (TQM).

Explanation:

Total quality management is refer to a management framework that is focused on achieving long-term success through the satisfaction of your customers by the efforts of all the member of staff in an organization.

This ultimately implies that, total quality management (TQM) is a management tool used by businesses to attain customers' satisfaction and improved level of productivity leading to long-term success in the business.

In conclusion, total quality management (TQM) is an approach to management that helps a business firm to attain customer satisfaction by employing or making use of tools that deliver high-quality goods. Thus, Lee is referring to total quality management (TQM).

the correct answer is - no.

winnipeg, canada, is not further away from the equator than moscow, russia, in fact moscow is the city that is further away from the equator. moscow is on a latitude of 55.7558° north, while winnipeg is on a latitude of 49.8951° north, thus putting moscow by 5.8607° further away from the equator than winnipeg is.

answerattainable;