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Business, 13.07.2021 15:20 ecenteno2004
Occasionally, companies disappoint their customers. Whenever possible, these problems should be addressed immediately. Choose the best answer for the following question about handling customer problems. What is the first step you should take when a problem arises?
a. Call the individual customer.
b. Disguise the problem as a "technical error."
c. Explain to the customer What they did that caused the problem.
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Answers: 3
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