Karl and Kara own a business that specializes in providing outdoor adventure experiences for tourists. They employ a staff of eight adventure guides who are responsible for providing each client with a safe and enjoyable outdoor experience. Recently, Karl and Kara received a number of complaints about the guides from clients. Karl believes that the problem can be resolved by providing the guides with additional customer service and communication training. But Kara suggests that before investing resources into training, they should conduct a needs assessment to see if training is the best solution, and if so, which type of training would be the most beneficial.

After creating an organizational strategy based on porter’s models, a company can a) create process models. b) calculate inputs and outputs. c) examine market structure. d) develop information systems. only answer if you're positive! you!

Peppy roaney believes that pizza is a much more versatile dish than most people realize. as the national marketing manager for pizza guys, he observed how consumers were delighted with barbecue pizza, hawaiian pizza, mexican pizza and other unique combinations. his suggestions for other unusual pizzas, however, were met with a negative response by his superiors. even some of his colleagues laughed at his ideas. peppy's confidence in his ability to understand the market has led him to focus on planning a business of his own. peppy realizes that he will take a risk when he leaves his job with pizza guys and embarks upon a new venture: peppy's pizzazzeria. peppy is excited about the potential of profitably catering to the unmet desires of pizza consumers. peppy is confident that peppy's pizzazzeria will be a success, but only if he has enough money to do things right. since peppy has very little personal wealth, he knows he must obtain financial assistance. in order to prepare for meetings with bankers and p

Chang corp. has $375,000 of assets, and it uses only common equity capital (zero debt). its sales for the last year were $595,000, and its net income was $25,000. stockholders recently voted in a new management team that has promised to lower costs and get the return on equity up to 15.0%. what profit margin would the firm need in order to achieve the 15% roe, holding everything else constant? a. 9.45%b. 9.93%c. 10.42%d. 10.94%e. 11.49%