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Business, 18.08.2021 01:20 Brittany0512

Beth is a customer service representative for an online clothing store. When she got a phone call yesterday from a customer who received a pink shirt instead of the blue one she ordered, Beth told the customer she would mail the blue shirt out immediately and the customer would not have to pay for either shirt. What process is Beth using

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Beth is a customer service representative for an online clothing store. When she got a phone call ye...
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