Angelica West- brook was emploved as a collector for Franklin Collection Service, Inc. During a collection call, Westbrook told a debtor that a $15 processing fee was an "interest" charge. This vio- lated company policy. Westbrook was fired. She filed a claim for unemployment benefits, which the Mississippi Depart- ment of Employment Security (MDES) approved. Franklin objected. At an MDES hearing, a Franklin supervisor testi- fied that she had heard Westbrook make the false statement, although she admitted that there had been no similar inci dents with Westbrook. Westbrook denied making the state- ment, but added that if she had said it, she did not remember it. The agency found that Franklins reason for terminating Westbrook did not amount to the misconduct required to disqualify her for benefits and upheld the approval. Franklin appealed to a state intermediate appellate court. Is the court likely to uphold the agency's findings of fact? Explain.