Business, 01.12.2021 04:10 kah36

When Selena purchased a new refrigerator from Sears, she was told by the salesperson that the refrigerator would be delivered to her apartment on Thursday between the hours of 1:00 p. m. and 3:00 p. m. However, the refrigerator was not delivered until 4:00 p. m. on Friday. The late delivery caused Selena to be dissatisfied with Sears's delivery service. Selena's dissatisfaction with Sears' delivery service resulted from:

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