Jane is a customer service manager. She has been collecting information about customers and their experiences at her place of work for the past six months. She has noticed that consumers are interested in more online options so she hired a web developer to expand the company Web site. What has Jane used to improve customer experiences? Performance Based Evaluation (PBE)

Customer Relationship Management (CRM)

Key Performance Indicators (KPIs)

Customer Satisfaction Analysis (CSA)

A.j. was a newly hired attorney for idle time gaming, inc. even though he reported directly to the president of the company, a.j. noticed that the president always had time to converse with the director of sales, calling on him to get a pulse on legal/regulatory issues that, as the company attorney, a.j. could have probably handled. a.j. also noted that the hr manager’s administrative assistant was the go-to person for a number of things that would make life easier at work. a.j. was recognizing the culture at idle time gaming.

Why is investing in a mutual fund less risky than investing in a particular company’s stock?

Afarmer is an example of what kind of producer?