CASE STUDY Louise Damiani’s work is an emotional roller coaster most days. The oncology nurse at CentraState Healthcare System in Freehold Township, New Jersey, soars with joy as patients beat their cancer into remission. Then there are the low points when one of her patients is given grim news about his or her cancer. She also battles with the frustration of office politics.

But even after a long shift, Damiani doesn’t let her negative emotions surface until she gets into her car and heads home. "You have to learn how to pick and choose and not bring that emotion up," Damiani advises. "You say, ‘OK, I can deal with this. I can focus on the priority, and the priority is the patient.’"

As well as managing her own emotions, Damiani has mastered the skill of creating positive emotions in others. She recently received an award in recognition of her extraordinary sensitivity toward patients’ needs and concerns. For example, one of Damiani’s p

Expert computers was started in 2018. the company experienced the following accounting events during its first year of operation: started business when it acquired $40,000 cash from the issue of common stock. purchased merchandise with a list price of $32,000 on account, terms 2/10, n/30. paid off one-half of the accounts payable balance within the discount period. sold merchandise on account for $28,000. credit terms were 1/20, n/30. the merchandise had cost expert computers $16,000. collected cash from the account receivable within the discount period. paid $2,100 cash for operating expenses. paid the balance due on accounts payable. the payment was not made within the discount period. required record the events in a horizontal statements model below. in the cash flows column, use the letters oa to designate operating activity, ia for investing activity, fa for financing activity, or nc for net change in cash. if the account is not affected by the event, leave the cell blank. the first event is recorded as an example. what is the amount of gross margin for the period? what is the net income for the period?