The inspection department in an automobile final assembly plant checks cars coming off the line against 85 features that are considered CTQ characteristics for customer satisfaction. During a one-month period, a total of 16,578 cars were produced. For those cars, a total of 1989 defects of various types were found, and the total number of cars that had one or more defects was 512. Determine (a) the number of defects per million opportunities and corresponding sigma level, (b) the number of defects per million and corresponding sigma level, and (c) the number of defective units per million and corresponding sigma level.

Match the terms with their correct definition. terms: 1. accounts receivable 2. other receivables 3 debtor 4. notes receivable 5. maturity date 6. creditor definitions: a. the party to a credit transaction who takes on an obligation/payable. b. the party who receives a receivable and will collect cash in the future. c. a written promise to pay a specified amount of money at a particular future date. d. the date when the note receivable is due. e. a miscellaneous category that includes any other type of receivable where there is a right to receive cash in the future. f. the right to receive cash in the future from customers for goods sold or for services performed.