Results from agreement between marketing and operations as to which customers add the greatest advantage and profits over time. customer segmentation customer-relationship management actively solicited customer-feedback customer rationalization reactive customer-driven quality

The dollar value generated over decades of customer loyalty to your company is known as brand equity. viability. sustainability. luck.

Microsoft's stock price peaked at 6118% of its ipo price more than 13 years after the ipo suppose that $10,000 invested in microsoft at its ipo price had been worth $600,000 (6000% of the ipo price) after exactly 13 years. what interest rate, compounded annually, does this represent? (round your answer to two decimal places.)

Why entrepreneurs start businesses. a) monopolistic competition b) perfect competition c) sole proprietorship d) profit motive