Business, 27.07.2019 01:50 Giovanni0312
Esky corporation, a chain of retail stores, monitors 10 performance indicators that are believed to be correlated with better quality service, including how quickly employees respond to queries, how well employees assist customers in shopping, whether purchases are delivered on time, and so forth. this monitoring of performance indicators by esky corporation is an example of: a. performance orientation. b. organizational control. c. organizational agility. d. social orientation.
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