Are connie and her staff on the right track to avoid manager mishaps by defining a new set of leader rules and core values and imposing it by fiat, from the top down?

The display of authority by the manager can hinder the organization growth further. The manger has to understand the interdependency and cordialness of the team members which would help him solve complex situations. It seems that Connie and her staff are not on right track to prevent any mishap. A good interactive middle management team would be more helpful than a top down scenario.

What are the options?

Answer the total addressable market is $540 million annually;