What does it mean for a helium hotspot to be relayed

Helium Hotspots may not work if the Hotspot is behind a firewall or uses an incompatible NAT type. Other times it may be because of a router configuration or the internet is offline.

Explanation:

1.Check Your Cables If using Ethernet, make sure your Ethernet cable is securely plugged into the Hotspot and your internet provider modem. A blinking amber light next to the Ethernet port on the Hotspot means there is a good connection. Cables can also fail from time to time, so trying a different cable can help may also help.

2.Check Your Internet Connection Confirm that you are able to connect to the Internet from your location using your home computer, on the same network. If you cannot connect to the Internet, you will need to contact your Internet Service Provider (ISP) for additional assistance on your account/connection.

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sio2 (quartz)