Users are complaining that the new biometric identification system is difficult to use. they are saying that even though the initial login worked fine, they have difficulty logging in later. in addition to user training, what should you investigate?

it is a requirement to graduate high school where i live

if you suspect that your immediate supervisor, department manager, or company is engaging in something unlawful you must do your best to end the misconduct immediately while also protecting yourself, your livelihood, and your family’s future.