Your friends know that you understand a lot about computers, both the technical details of how they operate as well as information about software. lately, with all of the concerns about copyright infringement, friends have started to ask you about categories of application software and what each kind permits. you tell your friends that all of the following are true except:
a.)customers using freeware can personalize the software to meet their needs. b.)anyone can copy or distribute public-domain software to others at no cost. c.)some shareware programs become useless if no payment is sent after the trial period ends. d.)a copyright gives creators of original work exclusive rights to duplicate, publish, and sell their materials.

a)Customers using freeware can personalize the software to meet their needs.

Explanation: Freeware is the software that is used for increasing the marketing and profit by can used by the user for unlimited extent and at no cost.It is the copyrighted software so it cannot be personalized by the consumer .They can only install, download , use the freeware unlimited.

Other options are correct because public domain software can be copied and  dispersed to others for free of cost, some shareware program do not work after trial period unless the payment is made and copyright is used for legally copying the content and distributing to other .Thus, the only false option is option(a).

i guess the correct option is letter a.

use contrasting font sizes, but the same font style