An email can lead to miscommunication because:
a. it is a faster mode of communication
b. there is no opportunity to interpret nonverbal cues
c. receiver might not have access to the internet
d. sender might type in the wrong email address

The answer is B. An email can lead to miscommunication because there is no opportunity to interpret non-verbal cues. Everybody is different and we have different communication styles. To better communicate without having to have a negative tone on an email, the sender has to use positive positioning.