You notice that it’s very easy to confuse medications at the community health center where you’re working. they are lined up on the shelf and the labels are very similar. you decide that it’s worth a try to highlight parts of drug names on certain labels to reduce confusion. which change concept are you using?

The answer is design systems to prevent errors.

Explanation:

This system helps to prevent medication errors with resultant patient harm and cost. The best would be if the community health center could afford systems that use information technology  such as computerized physician order entry, automated dispensing, barcode medication administration, among other technological solutions.

the correct answer is a) her connection with a character

this is correct on edgnuity : )