Gracie is trying to decide between windows or macos for her new desktop computer. since you have desktops that run both at home, she asks you for advice. she asks you what types of program are safari and edge. you tell her that these are

Browsers

Explanation:

Browsers is a software program that is found in computing system and other operating devices for processing web pages. The functions performed by browsers are accessing web pages, uploading files, locating web pages, browsing web sites etc.with the help of internet connectivity.Example of web browsers are Microsoft Internet Explorer, Apple Safari ,Google Chrome etc.According to mentioned case in question,the program Gracie is asking about are web browsers. Microsoft Edge and Apple Safari are software programs developed by Microsoft Inc. and Apple Inc respectively.

Ibelieve the answer is c) productivity software

Same issue happened to me i had 4/5 and suddenly they went down to 3/5 .the reason must be that the question u recived a brainliest answer mark, was deleted by a moderator. they can delete a question for some reason if it isn't complete or has been reported. so there for that is most likely the reason.best of hope u earn another one