What feature should an administrator use to meet these requirements?
the support group at uni...
Computers and Technology, 22.11.2019 04:31 hernsl0263
What feature should an administrator use to meet these requirements?
the support group at universal containers wants agents to capture different information for product support and inquiry cases. in addition, the life cycle for product support cases should have more steps than the life cycle for inquiry cases.
(a) permission sets.
(b) field-level security.
(c) record types.
(d) support processes.
(e) page layouts.
Answers: 2
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