Are high-level statements made by management that lay out the organization’s position on some issue.

2. the collective term used to refer to the systems that are used to maintain the comfort of an office environment and that are often controlled by computer systems is .

1. Policies

2. HVAC (Heating, Ventilation and Air Conditioning)

Explanation:

1. Policies are high-level statements made by management that lay out the organization’s position on some issue.

2. The collective term used to refer to the systems that are used to maintain the comfort of an office environment and that are often controlled by computer systems is HVAC (Heating, Ventilation and Air Conditioning)