Apicture icon that is a direct link to a file or folder

The word that could fill the blank is:

- Shortcut is a picture icon that is a direct link to a file or folder.

Explanation:

Shortcuts are images that are on the desktop of a computer, whose purpose is to quickly direct to a particular program, folder or file, regularly when a new program is installed it provides the possibility of creating such a shortcut, however, you can also visit the place where the program is located, and by right-clicking with your mouse you can find the option of creating a shortcut.

the correct answer is: a.)it is never appropriate to use acronyms and emoticons in business communication.