Why should ERP architecture include a discussion on organizational structure, business processes, and people, instead of just information technology and systems?

Information technology is not the only focus when implementing ERP. It is of utmost importance for ERP to also focus on budget, business processes, people, business requirements and other areas. Employees must be communicated about changes intended in the future. The value of a system such as ERP is determined by how well its end-users use them. If ERP is made to focus on system architecture alone, the software might be successfully installed, but its implementation will be faulted. The installation of the ERP software might be easy, but the difficulties come in when changing the processes and introducing the new process to the people who will make use of the system. Change is something that is difficult to embrace, especially when they have no idea of the change. Hence, it becomes very important that when implementing ERP, business processes and people, and not just information technology and systems are consulted.

Explanation:

Information technology is not the only focus when implementing ERP. It is of utmost importance for ERP to also focus on budget, business processes, people, business requirements and other areas. Employees must be communicated about changes intended in the future. The value of a system such as ERP is determined by how well its end-users use them. If ERP is made to focus on system architecture alone, the software might be successfully installed, but its implementation will be faulted. The installation of the ERP software might be easy, but the difficulties come in when changing the processes and introducing the new process to the people who will make use of the system. Change is something that is difficult to embrace, especially when they have no idea of the change. Hence, it becomes very important that when implementing ERP, business processes and people, and not just information technology and systems are consulted.

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