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Computers and Technology, 17.02.2020 17:09 s61371
You are frustrated to find that the only way to contact the customer service department is to make a phone call. The number listed would result in long distance charges to your phone bill. Which issue should be addressed by the company to keep its CRM in line with your expectations?
A. Mining the social media inputs
B. Cleaning up the data
C. Privacy
D. Customers expect more
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Answers: 3
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