You have just installed a SOHO router in a customer's home and the owner has called you saying his son is complaining that Internet gaming is too slow. His son is using a wireless connection to the network. Which possibilities should you consider in order to speed up the son's gaming experience?

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You have just installed a SOHO router in a customer’s home and the owner has called you saying his son is complaining that Internet gaming is too slow. His son is using a wireless connection to the network. Which possibilities should you consider in order to speed up the son’s gaming experience? Select all that apply.

A.Verify the wireless connection is using the fastest wireless standard the router supports.

B.Disable encryption on the wireless network to speed up transmissions.

C.Suggest the son use a wired Gigabit Ethernet connection to the network.

D.Enable QoS for the gaming applications on the router and on the son’s computer.

ANSWER

A. Verify the wireless connection is using the fastest wireless standard the router supports.

C. Suggest the son use a wired Gigabit Ethernet connection to the network.

D. Enable QoS for the gaming applications on the router and on the son’s computer.

Explanation:

A. Verify the wireless connection is using the fastest wireless standard the router supports.

This is the first thing to be done because by enabling the fastest wireless standard the router supports you are sure the router is performing at it best.

B. Disable encryption on the wireless network to speed up transmissions.

There will be no need to disable encryption on the wireless network as this does not necessarily affect the transmission speed. Doing this will make the network vulnerable to threats.

C. Suggest the son use a wired Gigabit Ethernet connection to the network.

This will be the last step when there is no improvement in wireless transmission speed. As wired network is more stable and not susceptible to interference experienced on wireless networks.  

D. Enable QoS for the gaming applications on the router and the son’s computer.

This is important as enabling QoS on either the router or the son's computer only will not help in improving wireless speed. We will confirm that QoS is enabled on both. When am done with this and there is still no improvement in wireless transmission speed, I can then consider option C