Universal Containers (UC) has rolled out a Customer Community where customers can ask and answer questions. UC wants to ensure that customer questions are answered in a timely manner. How can the Administrator meet this requirement?
A. Enable Knowledge and ArticlesB. Enable Entitlement and MilestoneC. Enable question-to-case functionalityD. Enable Case Escalation rules

the Administrator will meet this requirement if the administrator Enable Entitlement and Milestone.

Answer (B) is the correct approach that Universal Containers can adopt.

Explanation:

solution:

this situation is called an ip conflict.

data from a server is sent in small bits called packets. in an ip conflict, some packets will end up in one computer while some other packets will end up in another computer.

so…overall none of the computers get the data as the original message or picture being sent by the server cannot be retrieved with only half the packets. so it will show up as an error.

thus the final answer is d.

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