An advantage of assigning primary responsibility for user support to the IT department is that all computer activities are combined and users know who to contact about various computer problems.
True
False

You are almost finished updating a web site. as part of the update, you have converted all pages from html 4.0 to html5. the project is currently on schedule. however, your project manager has been asked by the marketing team manager to justify a day of time spent validating the site's html5 pages. the marketing team manager does not have technical knowledge of the internet or the web. which is the most appropriate explanation to provide to the marketing team manager?