Elaine had a problem with the computer printer she purchased. When she called the toll-free service number, she was told that she had to pay to speak to a service representative. It made her so unhappy that she told all of her friends and family about the problems she faced and advised them against buying that brand. Which of the following is best exemplified in this scenario?

e. Negative word-of-mouth

Explanation:

Negative word-of-mouth is defined or can be described as the information passed by an unhappy customer stating his/her dissatisfaction from buying a company product or for any form of service given.

Elaine not being satisfied with the product and the fact she will be using money to call customer care left her with bad taste of the product. She resorted to discourage others from patronising the store.

Negative word of mouth can go a long way to discourage people from using a brand.

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explanation:

we can all learn from our past mistakes because we all have different ways of learning different types of techniques. my way may or may not another classmate remember and have the repetition to acknowledge such standard. such as remembering acronyms. using abbreviations to us remember keep things in order in our memory. this us figure out what comes next in the sequence. if so, what we have is a sentence of just letters all in caps. we either know the meaning or have no idea what it stands for. most of the time we know the meaning and context. but most of us who don't know, should learn by having a quick glance at what needs to be remembered. such as repetition in the memory for acronyms. one way that me, is the fact that i'm always doing math and english assignments. so we have to remember specific meanings such as soapstone for documents, such as citing correctly. or pemdas for doing the equations correctly, even if it's the super long way. this works for everyone. you just have to find what works for you by practicing and repetition daily.