Computers and Technology, 27.03.2020 01:50 kaytlynnmeyer
Universal Containers (UC) wants customers to be notified by email when their issue is resolved. The notification should contain a reference link in the form of their case number. The customer should be able to click the link and be redirected to the resolved case in UC's Community. Which three features must be configured to accomplish this?
a. Email Alert
b. Email Template
c. Email Relay
d. Assignment Rule
e. Workflow Rule"
Answers: 3
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Universal Containers (UC) wants customers to be notified by email when their issue is resolved. The...
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