Which two recommendations should a Consultant recommend to improve agent experience and reduce response and resolution times?Universal Containers’ Call Center Agents have limited visibility to customer support levels, resulting in inconsistent response times and lengthened resolution times.
A. Configure Case Assignment based on Case PriorityB. Create a Report of all active Entitlements grouped by CustomersC. Add the Entitlements related list to Account Page LayoutD. Configure Success, Warning, And Violation Actions for Milestones

Complete the sentence based on your knowledge of the professional difficulties faced by music artists. digital technology allows audiences to see free live telecasts of music or dance performances through

Design a class tictactoe that: holds the following information about the game: two-dimensional array (3 by 3), and winner. add additional variables as needed. includes the functions to perform the various operations on objects. for example, function to print the board, getting the move, checking if move is valid, determining if there is a winner after each move. add additional operations as needed. includes constructor(s). write the functions of the class, and write a program that uses the class. the program should declare an object of type tictactoe. the program will create the board and store it in the array. the program will allow two players to play the tic-tac-toe game. after every valid move update the array, check if there is a winner. if there is no winner and no tie, then print the board again to continue.

What is wi-fi infrastructure? a metropolitan area network that uses radio signals to transmit and receive data a communications technology aimed at providing high-speed wireless data over metropolitan area networks a means by which portable devices can connect wirelessly to a local area network, using access points that send and receive data via radio waves includes the inner workings of a wi-fi service or utility, including the signal transmitters, towers, or poles and additional equipment required to send out a wi-fi signal