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1. In two or three paragraphs, outline the differences between knowledge management software and content management software. Include a description of at least one application of each that might be useful in an online business.

2. In about 100 words, describe the key characteristics of a blade server and outline reasons that an online business might prefer to use blade servers for Web server applications.

3. In about 100 words, outline the key elements that should be a part of any electronic commerce software package.

4.In two or three paragraphs, explain the difference between page-based application and component-based application systems. In your answer, be sure to outline which is preferable in an online business system design and explain why.

5. In a paragraph or two, describe the goals of enterprise application integration and explain why XML is often used in such efforts.

6. In about 100 words, describe the idea behind software as a service (SaaS). In your answer, include at least three examples of electronic commerce software packages or components that are offered as a SaaS.

7. In two or three paragraphs, outline the differences between knowledge management software and content management software. Include a description of at least one application of each that might be useful in an online business.

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